Warranty & Maintenance
Serving Middle Tennessee
Warranty & Maintenance Plans
“Access & Mobility” is different from other elevator and lift companies in Nashville TN because we have service technician employees who are available to help you well beyond the installation date.
Whether it’s a simple service question, a preventative maintenance check, or a malfunctioning product, our skilled service technicians, who live in the Nashville area, are committed to providing the highest quality service. Contact Access & Mobility with any manufacturer’s warranty or maintenance questions.
Another reason we’re different is that we offer Extended Maintenance Plans for elevators and lifts installed by “Access & Mobility” in Middle TN. This is a maintenance plan to cover you beyond the manufacturer’s warranty.
Manufacturer’s Warranty
Oftentimes, simple issues can be identified and resolved over the phone. If troubleshooting over the phone is unsuccessful, we will schedule an appointment with one of our experienced service technicians.
If you prefer a higher level of support, inquire about having your equipment remotely monitored with state of the art technology; additional fees apply.
If you’re under warranty and need assistance, please fill out the Service Form and let us know which product you need help with. A representative will be in touch quickly.
Each manufacturer offers a specific parts warranty that covers their respective products from the date of installation. “Access & Mobility” supplements this parts warranty with a service warranty for one year from the date of installation.
Bruno – See Bruno website
Savaria – See Savaria website
Guldmann – Three year parts warranty
Handicare – See Handicare website
Extended Maintenance Plans
Beyond the Manufacturer’s Warranty
“Access & Mobility” installs accessibility products, elevators and lifts, with safety mechanisms built into their product design. To ensure each product continues to operate at an optimal level after the warranty period, which is different for every product, we recommend an Extended Maintenance Plan offered by Access & Mobility in Nashville, Tennessee.
PREVENTATIVE MAINTENANCE PLAN
Preventative maintenance plans include: one annual service visit, inspection and testing. Preventative maintenance checks might reduce the cost and frequency of repairs and which could extend the life of your accessibility equipment. We will proactively schedule a preventative maintenance check every 12 months for those customers who have purchased an “Access & Mobility” Extended Maintenance Plan.
“Access & Mobility” offers a few different maintenance contracts that range from an annual maintenance plan to a bumper-to-bumper coverage with unlimited service calls. All Maintenance Plans include unlimited phone support for troubleshooting issues that might be resolved without a site visit.
If you have an Extended Maintenance Plan and need assistance, please call our office 615-533-1933 or fill out the Online Form below and let us know which product you need help with. A representative will be in touch to schedule an appointment.
Emergency Service
If emergency service is needed, call or text our experienced service technician at 615-796-4097.
Be sure to leave your address and phone number.
