Savaria’s Elevator Warranty Requirements says:

 “…must be serviced and maintained by the Authorized Savaria Dealer, the company who performed the installation, to be in compliance. “

“If your product is still under warranty, only the dealer who sold the original product can service your product.“

Below are the important excerpts regarding Savaria’s terms.

Manufacturer’s Limited Product Warranty

Savaria Warranty Conditions:

• “This warranty only applies to products purchased, installed, serviced and maintained by an Authorized Savaria Dealer in conformance with all applicable local and national codes. “
• “The warranty is void if regular inspection and maintenance of product is not being carried out by an Authorized Savaria Dealer in accordance with the recommendations provided in the Owner’s Manual. It is the Owner’s responsibility to keep records of all such service”.

Additional Owners Information

If you need an Owner’s Manual for a current product, see the appropriate product page and click the Documents section to download the PDF version of the Owner’s Manual.

If your product is still under warranty, only the dealer who sold the original product can service your product. If you require service and your product is no longer under warranty, contact the dealer where you purchased your product or please contact us for information about dealers who can provide service in your area.

Due to the technical nature of our products and safety concerns, Savaria provides technical support only to authorized Savaria dealers. Savaria sells parts to authorized Savaria dealers only. Access & Mobility is an authorized Savaria dealer.

If your Savaria product is not working properly, contact the dealer who installed your product for service.